Guest Experience Specialist — Daily Pay & Perks

Six Flags Entertainment Corporation; Austell (GA); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Get Paid Daily

Free Tickets for Family & Friends

Scholarship opportunities

Employee events & discounts

Career building skills

Job summary

Six Flags Entertainment Corporation in Austell, GA is hiring a Will Call/Guest Services Associate to warmly welcome guests, answer questions, assist with tickets, and resolve issues with a positive, solutions-focused approach. You will operate the POS and ticketing systems, process transactions, and help ensure a safe, enjoyable visit from arrival to departure.

Join a team that values guest service, teamwork, and a friendly, professional demeanor.

Qualifications

• Excellent guest service and interpersonal skills.
• Ability to work in a fast-paced environment.
• Fluency in English; bilingual ability helpful.

Responsibilities

• Comply with proper debit/credit and mobile payment procedures.
• Provide accurate information to Guests and assist Season Passes and Membership holders.
• Utilize POS system and season pass administration system to sell tickets and look up season pass and membership information.
• Handle various ticket transactions with and without coupons.
• Ensure guest safety and satisfaction during their visit to Six Flags.
• Resolve Guest concerns that may arise daily.
• Ensure standards of performance for all areas within their responsibilities are met.
• Ensure that image, cleanliness, and courtesy standards requirements are met.
• Other duties as assigned.

Skills

Guest service

Interpersonal skills

Problem-solving

Communication

Bilingual preferred

Job description

Six Flags Entertainment Corporation in Austell, GA is hiring a Will Call/Guest Services Associate to warmly welcome guests, answer questions, assist with tickets, and resolve issues with a positive, solutions-focused approach. You will operate the POS and ticketing systems, process transactions, and help ensure a safe, enjoyable visit from arrival to departure.

Join a team that values guest service, teamwork, and a friendly, professional demeanor.