Senior Enterprise Systems & Delivery Lead

Quality Gold; Fairfield (OH); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company-paid life insurance

Short/long-term disability insurance

Paid Time Off

401(K) with company match

Profit sharing

Adoption assistance

Employee discount

Referral program

Employee assistance program

Job summary

Quality Gold, Inc. is seeking a Senior Technical Project Manager – Enterprise Systems to bridge business leadership with the programming team. You will drive initiatives from discovery through deployment while working with frontline users to validate real-world workflows at Quality Gold, in Fairfield, OH.

You will lead both new technology initiatives and enhancements, owning requirements and delivery. This hands-on role blends business analysis and project management in one position with

Qualifications

• Eight or more years of combined experience across technical project management and business analysis in an enterprise applications environment.
• Five years of experience leading complex ERP, application-development, systems-integration, or business-process improvement projects.
• Experience in manufacturing, wholesale distribution, or supply chain contexts.
• Experience working directly with frontline end users to understand and improve processes.
• Ability to translate complex business processes into actionable requirements for developers.
• Hands-on business analysis with discovery, documentation, requirements, and acceptance criteria.
• Strong understanding of SDLC from discovery to user adoption.
• Knowledge of ERP systems, custom apps, databases, integrations, APIs, and data flows.

Responsibilities

• Work with business leaders and frontline employees to understand processes, pain points, and system limitations.
• Serve as the business analyst on your own projects; discovery, requirements, and solution ownership.
• Document current workflows, rules, data requirements, and opportunities for improvement.
• Translate needs into clear requirements, process flows, acceptance criteria, and implementation plans.
• Lead projects from concept through planning, development, testing, deployment, and post-implementation review.
• Coordinate work among business departments, developers, vendors, and external partners.
• Manage scope, milestones, risks, decisions, and expected outcomes.
• Ensure testing reflects real operational scenarios and exceptions.

Skills

Enterprise systems knowledge

Lead complex technology projects

Analytical thinking

Translate requirements to specs

ERP, integrations & data flows

Clear communication

Influence without authority

Time management

Change management

Customer-focused

Education

Bachelor’s degree in a relevant field

Tools

Microsoft SQL Server

C#.NET applications

APIs

COBOL legacy systems

Job description

Quality Gold, Inc. is seeking a Senior Technical Project Manager – Enterprise Systems to bridge business leadership with the programming team. You will drive initiatives from discovery through deployment while working with frontline users to validate real-world workflows at Quality Gold, in Fairfield, OH.

You will lead both new technology initiatives and enhancements, owning requirements and delivery. This hands-on role blends business analysis and project management in one position with