Senior Enterprise Solutions Delivery Leader

Zip; San Francisco, New York (CA, NY); On-site; USD 213,000 - 263,000; Full time

Benefits offered by this job

Start-up equity

Health, vision & dental

Catered meals for hybrid

Commuter benefit

Team events & happy hours

Flexible PTO

Home office budget

401k plan

Job summary

Zip is seeking a Principal Solutions Delivery Manager to lead large, complex enterprise deployments as a strategic anchor in our Solution Consulting organization. You will own executive sponsorship, navigate multi‑ERP integrations, and ensure time‑to‑value for our most strategic customers.

You will define scalable delivery playbooks, establish governance and quality standards, mentor senior managers and architects, and drive cross‑functional alignment with Sales, Product, Engineering and

Qualifications

• 10+ years in enterprise software implementation or management consulting.
• 4+ years in senior leadership at a SaaS or B2B tech company.
• Experience leading multi-workstream deployments for large enterprises.
• Strong mentoring and leadership development skills.

Responsibilities

• Lead complex deployments as executive sponsor for Fortune 500 customers.
• Define scalable implementation playbooks and governance frameworks.
• Mentor senior managers and solutions architects to elevate capabilities.
• Collaborate with Sales, Product, Engineering and Customer Success.
• Establish governance, risk, and quality standards to sustain CSAT and NRR.

Skills

Senior leadership

Executive presence

Stakeholder management

Strategic thinking

Job description

Zip is seeking a Principal Solutions Delivery Manager to lead large, complex enterprise deployments as a strategic anchor in our Solution Consulting organization. You will own executive sponsorship, navigate multi‑ERP integrations, and ensure time‑to‑value for our most strategic customers.

You will define scalable delivery playbooks, establish governance and quality standards, mentor senior managers and architects, and drive cross‑functional alignment with Sales, Product, Engineering and