Senior Enterprise Sales Engineer – Key Accounts

Datadog; Pennsylvania; Hybrid; USD 149,000 - 198,000; Full time

Benefits offered by this job

Best-in-breed onboarding

Generous global benefits

Mentor and buddy program

RSUs and ESPP

Professional development and career路径

Inclusive culture and Community Guilds

Job summary

Datadog is seeking a Senior Enterprise Sales Engineer to act as a trusted technical advisor to customers and Sales. You will own the evaluation experience end-to-end, shape deal strategy, and drive successful outcomes across enterprise accounts.

This hybrid role emphasizes collaboration with Account Executives, delivering demos, and mentoring peers while traveling as needed to support engagements.

Qualifications

• 7+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment.
• Skilled at influencing and adapting communication across technical, business, and executive audiences
• Advanced background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability
• Strong communication skills, with the ability to explain technical concepts to a range of audiences
• A consultative, outcome - oriented approach to problem-solving and customer engagement
• Demonstrated ability to manage multiple opportunities and priorities in a fast-paced environment
• Experience mentoring peers or contributing to team enablement initiatives
• Demonstrated capability of utilizing AI tooling and scaling it
• Growth mindset of embracing change and being curious
• Willingness to travel as needed to support customer engagements

Responsibilities

• Own the sales process by leading technical strategy across opportunities from PG to Closed Won.
• Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions and measurable business outcomes
• Deliver engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives
• Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process
• Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle
• Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to PM and engineering teams
• Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems
• Identify and proactively resolve technical and organizational blockers by collaborating across Product, Support, and GTM teams before customers are impacted
• Contribute to team enablement by mentoring peers, sharing best practices, and creating reusable assets that scale knowledge across the region

Skills

Sales Engineering

Executive communication

Public cloud knowledge

Mentoring

AI tooling usage

Growth mindset

Travel willingness

Tools

Kubernetes

APM/Tracing

Security

Observability

AI tooling

Job description

Datadog is seeking a Senior Enterprise Sales Engineer to act as a trusted technical advisor to customers and Sales. You will own the evaluation experience end-to-end, shape deal strategy, and drive successful outcomes across enterprise accounts.

This hybrid role emphasizes collaboration with Account Executives, delivering demos, and mentoring peers while traveling as needed to support engagements.