Senior Enterprise SaaS Implementation Specialist

Global Relay; New York (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Disability insurance

401(k) retirement plan with company matching

Job summary

A leading cloud archiving service provider in New York seeks an Enterprise Technical Implementation Specialist. This role involves executing technical onboarding, managing client interactions, and ensuring compliance with implementation best practices. Candidates should possess strong technical systems administration and SaaS implementation experience, alongside outstanding communication skills. The position requires availability for 24x7 support and offers a salary range of $90,000 – $150,000 based on experience and skills. Comprehensive benefits included.

Qualifications

• 5+ years technical, enterprise systems administration experience.
• Minimum 2 years SaaS implementation experience in a customer-facing role.
• Adaptability to working with multiple teams on projects.

Responsibilities

• Responsible for the setup and implementation of services.
• Provide world-class service in the deployment of products.
• Manage high-profile client setups independently.

Skills

Technical systems administration

SaaS implementation experience

Microsoft Office Suite

Networking principles

Analytical skills

Communication skills

Problem-solving skills

Education

Undergraduate degree

Tools

Microsoft Exchange

Cisco IronPort

PowerShell

Job description

A leading cloud archiving service provider in New York seeks an Enterprise Technical Implementation Specialist. This role involves executing technical onboarding, managing client interactions, and ensuring compliance with implementation best practices. Candidates should possess strong technical systems administration and SaaS implementation experience, alongside outstanding communication skills. The position requires availability for 24x7 support and offers a salary range of $90,000 – $150,000 based on experience and skills. Comprehensive benefits included.