Senior Enterprise Install Base Account Executive

EngineersOfAI; Northern (KY); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Algolia is seeking an Install Base Account Executive to lead strategic relationships with our most valuable customers. You will own a high-value portfolio, driving renewal and expansion opportunities while aligning Algolia’s solutions with customer goals across multiple teams.

You will collaborate with Customer Success, Solutions Engineers, and other teams to craft account plans, negotiate multi-year enterprise agreements, and expand Algolia’s footprint within large organizations.

Qualifications

• 5+ years in B2B SaaS sales or account management, with experience managing renewals and expansion in accounts with multiple stakeholders.
• Track record negotiating complex, multi-year enterprise agreements directly with customers and internal stakeholders (legal, finance, deal desk)
• Strong collaboration skills with Customer Success, Solutions Engineers, and other cross-functional teams to proactively address customer needs, remove blockers, and to drive outcomes
• Comfort managing complex, multi-stakeholder relationships within large organizations, with the strategic patience for longer sales cycles.

Responsibilities

• Own and manage a portfolio of ~50 of our highest value customers, with accountability for retaining and growing revenue as customers move from early adoption to scale
• Build trusted relationships with customers and develop a deep understanding of each customer's business objectives and use cases to proactively identify cross-sell opportunities across new teams, business units, or use cases, expanding Algolia's footprint within the account
• Work in tandem with CSMs and CSEs to drive account planning and execution strategies that align Algolia’s solutions to customer goals, ensuring customers extract maximum value
• Lead cross-sell strategy and commercial conversations with top accounts, expanding Algolia's presence across the organization
• Monitor account health and usage to identify risks and mobilize account team on next best actions

Skills

B2B SaaS sales

Account management

Renewals & expansions

Cross-functional collaboration

Enterprise negotiations

Job description

Algolia is seeking an Install Base Account Executive to lead strategic relationships with our most valuable customers. You will own a high-value portfolio, driving renewal and expansion opportunities while aligning Algolia’s solutions with customer goals across multiple teams.

You will collaborate with Customer Success, Solutions Engineers, and other teams to craft account plans, negotiate multi-year enterprise agreements, and expand Algolia’s footprint within large organizations.