Senior Enterprise Incident Response Strategist

Socket.dev; Raleigh (NC); On-site; USD 140,000 - 210,000; Full time

Job summary

First Citizens Bank seeks a Senior Enterprise Incident Response Manager to assess and communicate enterprise impact and risk during critical events. You will translate complex developments into clear business implications and drive escalation as needed.

This is a senior IC role requiring cross-functional collaboration with technology, risk, and operations teams, focused on protecting customers and operations.

Qualifications

• 8+ years of experience in enterprise operations, risk, incident response, or related fields.
• Exceptional written and verbal communication for senior leadership.
• Ability to synthesize complex information under pressure.

Responsibilities

• Lead assessment of actual and potential enterprise impact using the EIR severity matrix.
• Establish a consolidated enterprise view across functions and incidents.
• Develop and deliver timely business-focused communications for executives.
• Escalate appropriately and coordinate with incident response, risk, and operations teams.

Skills

Enterprise risk assessment

Incident response

Executive communication

Stakeholder management

Crisis management

Risk analytics

Job description

First Citizens Bank seeks a Senior Enterprise Incident Response Manager to assess and communicate enterprise impact and risk during critical events. You will translate complex developments into clear business implications and drive escalation as needed.

This is a senior IC role requiring cross-functional collaboration with technology, risk, and operations teams, focused on protecting customers and operations.