Senior Enterprise Incident Response Lead

First Citizens Bank; Raleigh (NC); On-site; USD 140,000 - 210,000; Full time

Job summary

First Citizens Bank is seeking a Senior Enterprise Incident Response Manager to assess and communicate enterprise impact and risk of significant events across customers, associates, operations, and technology. The role requires directing severity, escalation, and leadership engagement to protect the bank's operations and reputation.

The position emphasizes executive-level communication, cross-functional collaboration, and continuous risk assessment in a dynamic threat landscape, with a focus on

Qualifications

• 8+ years of experience in enterprise operations, risk, incident response, or related disciplines.
• Exceptional written and verbal communication, including communicating complex issues and risk to senior leadership.
• Strong business acumen, risk assessment, analytical and critical-thinking capabilities.
• Ability to synthesize information rapidly and operate under pressure with multiple stakeholders.

Responsibilities

• Lead enterprise impact assessments and determine escalation levels and leadership engagement.
• Establish and maintain an enterprise-wide view across technology, business, risk, and operations.
• Develop and deliver timely, business-focused communications for senior and executive leadership.
• Coordinate cross-functional teams across risk, technology, operations, legal, and compliance.

Skills

Executive communication

Risk assessment

Critical thinking

Stakeholder management

Situational awareness

Influence without authority

Job description

First Citizens Bank is seeking a Senior Enterprise Incident Response Manager to assess and communicate enterprise impact and risk of significant events across customers, associates, operations, and technology. The role requires directing severity, escalation, and leadership engagement to protect the bank's operations and reputation.

The position emphasizes executive-level communication, cross-functional collaboration, and continuous risk assessment in a dynamic threat landscape, with a focus on