Senior Enterprise Fleet Support Lead

Path Robotics; Columbus (OH); On-site; USD 120,000 - 170,000; Full time

Job summary

Path Robotics is seeking a Fleet Manager to lead on-site robotic automation operations across customer sites. You will set staffing, rotations, and travel for Fleet Techs, own on-floor troubleshooting standards, and hire, onboard, and certify technicians while partnering with cross-functional teams.

The role requires extensive field service leadership, experience with robotic cells, and a proven ability to scale teams and coordinate multi-site schedules in a fast-growing organization.

Qualifications

• 7+ years in field service or manufacturing operations for automation equipment.
• 3+ years managing distributed technician teams.
• Comfortable on a weld floor; understands robotic cell operation well enough to coach troubleshooting.
• Proven ability to scale a team quickly: hiring pipelines, certification programs, and multi-site scheduling.
• Customer-facing presence; can handle a plant manager escalation in person.

Responsibilities

• Lead the 4 Arm Lead, TC Lead, and UP Specialized Lead; set staffing, rotations, and travel across customer sites.
• Own on-floor troubleshooting standards: basic hardware swaps, software swaps, and escalation to Mission Control or Engineering.
• Staff cells directly when contracted, especially 4-arm and tank-like cells.
• Hire, onboard, and certify Fleet Techs; define the skills ladder from Fleet Tech to Lead.
• Partner with CSMs on each account's floor reality and with the Fleet Maintenance Manager on PM and safety.
• Report floor metrics (uptime, response time, repeat issues) into Performance Transparency.

Skills

Team leadership

Staff management

Customer-facing

Operations coordination

Hiring pipelines

Job description

Path Robotics is seeking a Fleet Manager to lead on-site robotic automation operations across customer sites. You will set staffing, rotations, and travel for Fleet Techs, own on-floor troubleshooting standards, and hire, onboard, and certify technicians while partnering with cross-functional teams.

The role requires extensive field service leadership, experience with robotic cells, and a proven ability to scale teams and coordinate multi-site schedules in a fast-growing organization.