Senior Enterprise Fleet Operations Manager

Path Robotics; Columbus (OH); Vor Ort; USD 120.000 - 170.000; Vollzeit

Zusammenfassung

Path Robotics seeks a Fleet Manager to own enterprise support on the customer floor, leading Fleet Techs who run cells, troubleshoot hardware and software, and staff 4-arm and tank-style cells as needed. You will hire, onboard, and certify Fleet Techs and define the skills ladder from Fleet Tech to Lead.

You will partner with CSMs on floor realities and with the Fleet Maintenance Manager on PM and safety, while reporting floor metrics such as uptime and response times into Performance

Qualifikationen

• 7+ years in field service or manufacturing operations for automation equipment.
• 3+ years managing distributed technician teams.
• Experience on a weld floor and knowledge of robotic cell operation.
• Proven ability to scale a team quickly with hiring pipelines, certifications, and multi-site scheduling.
• Customer-facing presence and ability to handle escalations in person.

Aufgaben

• Lead the 4 Arm Lead, TC Lead, and UP Specialized Lead; set staffing, rotations, and travel across customer sites.
• Own on-floor troubleshooting standards: basic hardware swaps, software swaps, and escalation to Mission Control or Engineering.
• Staff cells directly when contracted, especially 4-arm and tank-like cells.
• Hire, onboard, and certify Fleet Techs; define the skills ladder from Fleet Tech to Lead.
• Partner with CSMs on account floor realities and with the Fleet Maintenance Manager on PM and safety.
• Report floor metrics (uptime, response time, repeat issues) into Performance Transparency.

Kenntnisse

Leadership

Field service

Team management

Customer facing

Scheduling

Jobbeschreibung

Path Robotics seeks a Fleet Manager to own enterprise support on the customer floor, leading Fleet Techs who run cells, troubleshoot hardware and software, and staff 4-arm and tank-style cells as needed. You will hire, onboard, and certify Fleet Techs and define the skills ladder from Fleet Tech to Lead.

You will partner with CSMs on floor realities and with the Fleet Maintenance Manager on PM and safety, while reporting floor metrics such as uptime and response times into Performance