Senior Enterprise Electronics Success Lead

Circuit Mind Limited; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Circuit Mind Limited is seeking an Enterprise Customer Success Manager to drive adoption and value realization across enterprise accounts. You will collaborate with Sales to support retention, renewals and growth, speak the language of electronics engineering teams, and lead hands-on design projects on our platform.

Travel to customer sites is frequent as you guide implementation, training and change management, working tightly with product and engineering teams to unblock customers and ensure

Qualifications

• Background as an electronics engineer who led teams.
• Ability to understand user needs and tailor solutions.
• Excellent communication and stakeholder management.
• Commercial mindset with track record in retention/growth.
• Strong attention to detail and electronics design principles.
• Deep experience with ECAD tools and modern workflows.
• Willingness to travel frequently to customer sites.

Responsibilities

• Build senior relationships with engineering leaders and set a vision for AI-powered hardware development.
• Own customer success plans and run business reviews showing ROI and value milestones.
• Identify high-impact automation opportunities via customer workshops.
• Support retention, renewals and expansion with sales; report on account health.
• Lead design projects end-to-end on Circuit Mind platform to prove outcomes.
• Coordinate training, onboarding and change management for platform adoption.
• Collaborate with product and IT/security to integrate workflows; travel regularly.

Skills

Electronics engineering

Leadership

Stakeholder management

Communication

Commercial mindset

Attention to detail

Travel readiness

Tools

ECAD tools

Job description

Circuit Mind Limited is seeking an Enterprise Customer Success Manager to drive adoption and value realization across enterprise accounts. You will collaborate with Sales to support retention, renewals and growth, speak the language of electronics engineering teams, and lead hands-on design projects on our platform.

Travel to customer sites is frequent as you guide implementation, training and change management, working tightly with product and engineering teams to unblock customers and ensure