Senior Enterprise Customer Engineer - Major Accounts

Cloudflare; New York (NY); On-site; USD 204,000 - 321,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Cloudflare is seeking a Customer Engineer in New York City to drive technical go-to-market efforts. You will bridge strategy and business value, guiding enterprise clients from validation through deployment and expansion.

You will operate as a quota-carrying technologist, leveraging AI-powered workflows to reduce admin toil and focus on high-value architecture. The role requires deep technical breadth across internet fundamentals, security, performance, and AI, with a strong emphasis on

Qualifications

• Experience in a customer-facing technical role with SaaS products.
• Ability to design and articulate complex enterprise architectures.
• Strong communication for executive audiences and engineers.

Responsibilities

• Lead technical validations and present PoCs to customers.
• Design onboarding blueprints and guide customer engineering teams.
• Drive cross-sell and up-sell opportunities with account teams.
• Act as trusted advisor on architecture, AI control layers, security posture.

Skills

Architectural mindset

Solutions engineering

Commercial mindset

Communication skills

Python/JavaScript

AI/LLM workflows

Cloud/security

Education

Bachelor's in CS/Engineering

Tools

Terraform

Pulumi

Kubernetes

REST/GraphQL APIs

Job description

Cloudflare is seeking a Customer Engineer in New York City to drive technical go-to-market efforts. You will bridge strategy and business value, guiding enterprise clients from validation through deployment and expansion.

You will operate as a quota-carrying technologist, leveraging AI-powered workflows to reduce admin toil and focus on high-value architecture. The role requires deep technical breadth across internet fundamentals, security, performance, and AI, with a strong emphasis on