Senior Enterprise CS Leader: AI Marketing Growth & Strategy

Adora Technologies Inc; Seattle (WA); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Equity

Benefits package

Professional growth

Job summary

Adora Technologies Inc. seeks a Senior Customer Success Manager to own enterprise client relationships and help shape customer success at a fast-growing AI-native marketing platform.

You will manage a portfolio of strategic accounts, conduct executive reviews, and guide clients on leveraging Adora to improve marketing performance and business outcomes. You'll lead strategic planning with VP/CMO-level stakeholders, drive renewals and expansion, and roll up your sleeves to pull performance data,

Qualifications

• 8+ years in customer success or account management with enterprise experience.
• Proven ability to run executive-level meetings with VP/CMO-level stakeholders.
• Strong understanding of paid advertising and marketing analytics.
• Curiosity about AI tools and applying them to client work.

Responsibilities

• Own a portfolio of enterprise accounts and act as trusted advisor.
• Lead executive business reviews and strategic planning with senior stakeholders.
• Drive renewals and account expansion through value creation.
• Analyze performance data and translate insights into client conversations.
• Collaborate cross-functionally with product and analytics teams.

Skills

Enterprise relationships

Executive-level engagement

Paid advertising acumen

AI curiosity

Independent work

Relationship management

Tools

Meta Ads

Google Ads

Job description

Adora Technologies Inc. seeks a Senior Customer Success Manager to own enterprise client relationships and help shape customer success at a fast-growing AI-native marketing platform.

You will manage a portfolio of strategic accounts, conduct executive reviews, and guide clients on leveraging Adora to improve marketing performance and business outcomes. You'll lead strategic planning with VP/CMO-level stakeholders, drive renewals and expansion, and roll up your sleeves to pull performance data,