Senior Enterprise Client Success Leader — Remote-friendly

Ritchie Bros.; Houston (TX); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurances

401k plan with company match

15 days of PTO annually

Job summary

A global leader in asset management is seeking a Senior Client Success Manager to manage high-value enterprise clients. The role involves developing client relationships, driving strategic initiatives, and mentoring a team. Candidates should have over 8 years of experience, including leadership in client services, and a strong educational background in business. This position offers both office and remote work options, requiring travel for client meetings and industry events.

Qualifications

• 8+ years of professional experience.
• 5+ years in client services, customer success, or account management.
• 2+ years leading, mentoring, or managing teams.

Responsibilities

• Manage a portfolio of high-value enterprise clients.
• Drive strategic account planning and align solutions with client objectives.
• Lead, mentor, and develop a team of Client Success Managers.

Skills

Exceptional communication and presentation skills

Strong technical proficiency

Highly organized and detail-oriented

Education

BA/BS degree in a business-related field

Tools

Excel

SQL

Salesforce

PowerPoint

Job description

A global leader in asset management is seeking a Senior Client Success Manager to manage high-value enterprise clients. The role involves developing client relationships, driving strategic initiatives, and mentoring a team. Candidates should have over 8 years of experience, including leadership in client services, and a strong educational background in business. This position offers both office and remote work options, requiring travel for client meetings and industry events.