Senior Enterprise Business Analyst (Salesforce)

Texas Bank and Trust; Longview (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Texas Bank and Trust is seeking an experienced business analyst to lead analysis across multiple lines of business, partnering with owners, analysts, Salesforce Administrators, and technology teams to analyze processes and deliver scalable solutions. You will produce BRDs, FSs, process docs, data analyses, and reports to support enterprise initiatives and system implementations.

You will provide secure, accurate customer service and act as a trusted advisor, helping customers and internal teams

Qualifications

• Bachelor’s degree in business, finance, information systems or equivalent banking experience.
• 5-7 years of experience in business analysis, banking operations, or enterprise systems.
• Demonstrated experience analyzing cross-functional processes and systems.
• Experience with reporting tools, data analysis, process documentation, workflow diagrams, training materials, end-user, and requirements documentation.
• Analytical mindset with attention to detail and ability to produce accurate, reliable work products.
• Demonstrated ability to manage multiple initiatives simultaneously while meeting project deadlines.

Responsibilities

• Leads requirements gathering and business analysis for cross-functional enterprise initiatives involving business units, systems, vendors, and strategic projects.
• Evaluates enhancement requests, develops business cases, supports release planning, and assists with validation, documentation, compliance, risk, and vendor-related information requests.
• Evaluates current-state processes, documents future-state workflows, and translates business needs into scalable, compliant solutions.
• Develops business requirements, functional specifications, workflow diagrams, user stories, test scenarios, procedures, release notes, job aids, training materials, and implementation documentation.
• Partners with Salesforce Administrators, Technology, business line owners, Compliance, Risk, vendors, and implementation partners to support design, configuration, testing, deployment, and enhancements.
• Coordinates user acceptance testing, defect tracking, deployment readiness, stakeholder communications, change management, and employee readiness.
• Conducts post-implementation reviews, analyzes feedback and adoption, documents lessons learned, and recommends process, automation, and system improvements.
• Ensures solutions and documentation support Bank policies, regulatory requirements, audit readiness, data integrity, operational efficiency, and customer experience standards.
• Performs reporting, data analysis, dashboard development, adoption review, and trend evaluation to identify operational risks, opportunities, and performance improvements
• Maintains process, workflow, configuration, knowledge repository, and template documentation supporting enterprise systems and operational consistency.
• Performs other duties as assigned that support the goals and objectives of the Bank.

Skills

Requirements gathering

Business analysis

Cross-functional communication

Documentation

Data analysis

Education

Bachelor’s degree in business/finance/information systems

Tools

Excel

Word

Job description

Texas Bank and Trust is seeking an experienced business analyst to lead analysis across multiple lines of business, partnering with owners, analysts, Salesforce Administrators, and technology teams to analyze processes and deliver scalable solutions. You will produce BRDs, FSs, process docs, data analyses, and reports to support enterprise initiatives and system implementations.

You will provide secure, accurate customer service and act as a trusted advisor, helping customers and internal teams