Senior Enterprise Architect - SaaS & Revenue Ops

IBM; Raleigh (NC); On-site; USD 180,000 - 240,000; Full time

Job summary

IBM is seeking an Enterprise Architect to define end-to-end architecture for Confluent’s consumption-based quote-to-cash ecosystem, partnering with CRM, CPQ, ERP, billing, and data platforms. You will translate business strategy into scalable technical solutions and mentor a team of BSAs and engineers.

Join a global, data-driven environment in Raleigh, NC, driving revenue effectiveness, data quality, and platform reliability while shaping the architectural direction across multiple domains and

Qualifications

• 10+ years of experience in enterprise architecture, solution architecture, business systems architecture, SaaS platform engineering, systems integration, or a related discipline; equivalent practical experience is welcome.
• A demonstrated track record of designing and guiding complex end-to-end architectures across quote-to-cash, order-to-cash, revenue operations, or similarly integrated enterprise value streams.
• Deep technical fluency in SaaS applications, enterprise integration patterns, APIs, event-driven architecture, data modeling, data pipelines, data transformations, observability, and cloud-based platforms.
• Experience architecting consumption-based, usage-based, subscription, or other complex commercial models where accurate usage, pricing, billing, invoicing, and revenue accounting are business-critical.
• Experience working across CRM, CPQ, contracting, provisioning, entitlements, metering, billing, ERP, revenue accounting, customer success, and data platforms.

Responsibilities

• Define and maintain the end-to-end enterprise architecture vision and multi-year roadmap for Confluent’s consumption-based quote-to-cash ecosystem including CRM, CPQ, contract lifecycle management, usage and billing platforms such as Metronome, ERP and revenue accounting systems, customer success platforms, and data platforms
• Design scalable, resilient, and frictionless flows from customer acquisition through quoting, contracting, provisioning, usage capture, pricing, billing, invoicing, collections, renewals, and revenue accounting.
• Develop architecture roadmaps that balance near-term delivery, customer and business value, platform reliability, technical debt, cost, security, compliance, and long-term scalability.
• Partner with business and technical leaders to translate strategic objectives into coherent application, integration, and data investments with clear sequencing and measurable outcomes.
• Coach and mentor BSAs, Business Systems Engineers, architects, and delivery partners; raise the quality of solution design, technical documentation, data thinking, and engineering practices across the organization.

Skills

Enterprise architecture

Solution architecture

SaaS platform engineering

Systems integration

Data modeling

Education

Master's Degree

Tools

Metronome

Salesforce

CPQ

NetSuite

ERP

Job description

IBM is seeking an Enterprise Architect to define end-to-end architecture for Confluent’s consumption-based quote-to-cash ecosystem, partnering with CRM, CPQ, ERP, billing, and data platforms. You will translate business strategy into scalable technical solutions and mentor a team of BSAs and engineers.

Join a global, data-driven environment in Raleigh, NC, driving revenue effectiveness, data quality, and platform reliability while shaping the architectural direction across multiple domains and