Senior Enterprise Architect - SaaS & Revenue Ops

IBM; Durham (NC); On-site; USD 140,000 - 210,000; Full time

Job summary

IBM Finance & Operations is seeking a Senior Enterprise Architect to define end-to-end architecture for our consumption-based quote-to-cash ecosystem, spanning CRM, CPQ, provisioning, billing, and revenue accounting. You will connect business strategy to enterprise applications and data platforms, guiding investments and roadmaps across functions such as Finance, Sales, and Product.

You will mentor architects and analysts, shaping reusable patterns and ensuring high-quality designs.

Qualifications

• 10+ years in enterprise/solution architecture and SaaS platforms.
• Proven end-to-end architecture work across quote-to-cash value streams.
• Fluency with SaaS apps, APIs, data pipelines, and cloud platforms.
• Experience with usage-based, consumption, or subscription billing models.
• Expertise in CRM, CPQ, ERP, and revenue accounting integrations.
• Ability to map business capabilities to applications and data ownership.

Responsibilities

• Define and maintain the end-to-end enterprise architecture vision and multi-year roadmap for Confluent’s consumption-based quote-to-cash ecosystem including CRM, CPQ, contract lifecycle management, usage and billing platforms such as Metronome, ERP and revenue accounting systems, customer success platforms, and data platforms.
• Design scalable, resilient, and frictionless flows from customer acquisition through quoting, contracting, provisioning, usage capture, pricing, billing, invoicing, collections, renewals, and revenue accounting.
• Develop architecture roadmaps that balance near-term delivery, customer and business value, platform reliability, technical debt, cost, security, compliance, and long-term scalability.
• Partner with business and technical leaders to translate strategic objectives into coherent application, integration, and data investments with clear sequencing and measurable outcomes.
• Coach and mentor BSAs, Business Systems Engineers, architects, and delivery partners; raise the quality of solution design, technical documentation, data thinking, and engineering practices across the organization.

Skills

Enterprise architecture

SaaS platform engineering

APIs

Data modeling

Cloud platforms

CRM/ERP integration

Business-IT alignment

Education

Master's Degree

Tools

Metronome

Salesforce

NetSuite

Job description

IBM Finance & Operations is seeking a Senior Enterprise Architect to define end-to-end architecture for our consumption-based quote-to-cash ecosystem, spanning CRM, CPQ, provisioning, billing, and revenue accounting. You will connect business strategy to enterprise applications and data platforms, guiding investments and roadmaps across functions such as Finance, Sales, and Product.

You will mentor architects and analysts, shaping reusable patterns and ensuring high-quality designs.