Director of Account Management

Ascend Analytics; Boulder (CO); Hybrid; USD 200,000 - 215,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Parental leave

Dependent care spending account

401k plan

Job summary

Ascend Analytics, based in Boulder, CO, seeks a Director of Account Management to lead a team of 5 Account Managers and report to the CRO. This role focuses on client success, deepening relationships, and delivering measurable impact, with remote options for highly experienced candidates.

Preferred local candidates; compensation includes base plus commission and a strong benefits package. Visa sponsorship is not offered at this time.

Qualifications

• 3–5 years of experience in account management leadership.
• Experience managing high-performing account management teams.
• Energy markets, analytics, or software solutions interest; energy industry experience is a plus.
• Able to translate complex technical solutions into clear business value.

Responsibilities

• Lead, mentor, and grow a team of account managers.
• Enhance the operating cadence to achieve GRR of 90%+.
• Serve as trusted advisor to clients and maximize value from Ascend Analytics’ solutions.
• Partner with Sales, Product, and Analytics to align client needs with solutions.
• Develop strategies to strengthen relationships, adoption, and long-term success.
• Champion Ascend Analytics’ values of integrity, curiosity, and excellence.

Skills

Account management leadership

Team leadership

Client relationship management

Energy industry experience (plus)

Job description

Director of Account Management

Boulder, CO (Preference is given for local candidates; remote work is possible for a highly experienced candidate)

Please note: Ascend Analytics is not able to offer visa sponsorships at this time.

AtAscend Analytics, we turn complex energy market data into actionable insights that empower our clients to make smarter, faster decisions. We believe in curiosity, collaboration, and delivering exceptional value—always.

We’re looking for a Director of Account Management to lead and inspire a high-performing team of 5 Account Managers. This role reports directly to the Chief Revenue Officer (CRO) and is pivotal in driving client success, deepening relationships, and ensuring our solutions consistently deliver measurable impact.

What you’ll do:

• Lead, mentor, and grow a team of account managers, fostering a culture of excellence and collaboration.
• Enhance the operating cadence of the account management team to help ensure Gross Revenue Retention (GRR) of 90%+.
• Serve as a trusted advisor to our clients, helping them maximize value from Ascend Analytics’ suite of solutions.
• Partner with cross-functional teams—including Sales, Product, and Analytics—to align client needs with innovative solutions.
• Develop strategies to strengthen client relationships, increase adoption, and drive long‑term success.
• Champion Ascend Analytics’ values of integrity, curiosity, and excellence in every interaction.

Who you are:

• 3–5 years of experience in account management leadership.
• Experienced in managing high-performing account management teams.
• Passionate about energy markets, analytics, or software solutions; energy industry experience is a plus.
• Skilled at translating complex technical solutions into clear business value for clients.
• Inspiring, collaborative, and proactive in driving client and team success.

Join us at Ascend Analytics and lead a team that is shaping the future of energy market intelligence. If you thrive in a fast-paced, mission-driven environment and love solving challenging problems with smart, creative teams, we want to hear from you.

Compensation

$200,000-$215,000 base + commission

Negotiable based on qualifications and experience. Ascend highlyvaluesour employees and oftenpaysabove industry average.

We offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirthor related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, geneticinformationor other applicable legally protected characteristics.

Ascend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail].