Senior Enterprise Advertising Success Manager

PayPal; New York (NY); On-site; USD 109,000 - 156,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Job summary

PayPal Ads is seeking a strategic, media-savvy Customer Success Manager to lead full-funnel media programs for a diverse advertiser portfolio and agency partners. The role requires deep advertising and digital media expertise, along with strong client partnership skills to drive growth.

The successful candidate will translate media strategies into thoughtful execution, provide actionable insights, and collaborate with cross-functional teams to optimize performance and client satisfaction.

Qualifications

• 6+ years of experience in advertising and digital media.
• Proven track record managing multiple clients and stakeholders in a fast-paced environment.
• Strong analytical skills and data-driven decision making.

Responsibilities

• Serve as the primary point of contact for onboarding, campaign execution, and ongoing advertiser support, partnering closely with the Account Executive.
• Bring approved media strategies to life through thoughtful execution and ongoing optimization.
• Monitor campaign performance and deliver data-driven insights and recommendations to support advertiser growth and retention.
• Build strong relationships and drive alignment across key stakeholders.
• Capture advertiser and internal feedback to inform product improvements and process enhancements.

Skills

Advertising & digital media

Client management

Data-driven insights

Education

Bachelor's degree

Job description

PayPal Ads is seeking a strategic, media-savvy Customer Success Manager to lead full-funnel media programs for a diverse advertiser portfolio and agency partners. The role requires deep advertising and digital media expertise, along with strong client partnership skills to drive growth.

The successful candidate will translate media strategies into thoughtful execution, provide actionable insights, and collaborate with cross-functional teams to optimize performance and client satisfaction.