Senior Enterprise Account Manager - Atlanta

Tech Sales Jobs; Atlanta (GA); On-site; USD 80,000 - 110,000; Full time

Job summary

Fiserv is seeking an Account Manager Sr in Atlanta, GA to own enterprise relationships and ensure quality delivery of products and services for assigned clients. You will develop strategic client plans and manage cross-functional collaboration to maximize business impact.

The role requires 3+ years in customer service, a high school diploma, and willingness to travel up to 20%. This position supports enterprise clients and involves reporting on progress and maintaining compliance with audits and

Qualifications

• High School Diploma or equivalent experience.
• 3+ years’ experience in customer service.
• Ability to travel up to 20%.

Responsibilities

• Develop and manage operational and technical relationships through in-person visits and phone calls to help carry out their account plan
• Understand the client’s environment to ensure full utilization of Fiserv’s solutions for maximum benefit
• Provide various levels of reporting on accomplishments and in-process activities
• Influence and work cross-functionally on critical initiatives including, but not limited to, incident response, process improvement, and develop/maintain standard operating procedures
• Maintain compliance with system audits, client profile updates, and other administrative duties to ensure Fiserv meets legal and contractual obligations

Skills

Customer service

Education

High School Diploma

Job description

Fiserv is seeking an Account Manager Sr in Atlanta, GA to own enterprise relationships and ensure quality delivery of products and services for assigned clients. You will develop strategic client plans and manage cross-functional collaboration to maximize business impact.

The role requires 3+ years in customer service, a high school diploma, and willingness to travel up to 20%. This position supports enterprise clients and involves reporting on progress and maintaining compliance with audits and