Senior Account Manager - Fintech Partnerships

Tech Sales Jobs; Madison (WI); On-site; USD 75,000 - 110,000; Full time

Job summary

Fiserv is seeking an Account Manager Senior in Milwaukee, WI, responsible for enterprise-wide delivery and maintenance of products and services to assigned clients. You will manage relationships, understand client goals, and drive cross-functional collaboration to optimize solution usage.

Candidates should have a strong background in customer service, relationship management, and the ability to travel up to 20%. A high school diploma is required, with a bachelor’s degree considered a plus.

Qualifications

• High School Diploma or equivalent experience.
• 3+ years’ experience in customer service.
• Ability to travel up to 20%.
• Bachelor’s degree is a plus.

Responsibilities

• Develop and manage operational relationships with assigned client.
• Understand client environment to maximize use of Fiserv solutions.
• Provide reporting on accomplishments and in-process activities.
• Collaborate cross-functionally on initiatives like incident response and process improvements.
• Maintain client compliance and administrative duties to meet legal and contractual obligations.

Skills

Customer service

Relationship management

Communication skills

Travel up to 20%

Education

High School Diploma

Bachelor’s degree (nice to have)

Job description

Fiserv is seeking an Account Manager Senior in Milwaukee, WI, responsible for enterprise-wide delivery and maintenance of products and services to assigned clients. You will manage relationships, understand client goals, and drive cross-functional collaboration to optimize solution usage.

Candidates should have a strong background in customer service, relationship management, and the ability to travel up to 20%. A high school diploma is required, with a bachelor’s degree considered a plus.