Senior Enterprise Account Manager: Strategic Client Growth

Tech Sales Jobs; Columbus (OH); Sur place; USD 70 000 - 110 000; Plein temps

Résumé du poste

Fiserv in Columbus, OH is seeking an Account Manager Sr to oversee delivery and maintain relationships with key clients, ensuring alignment with their business goals and Fiserv solutions. You will travel up to 20% and collaborate across teams to drive account plans, provide reporting, and ensure compliance with audits and contractual obligations.

The ideal candidate has a high school diploma or equivalent, 3+ years in customer service, and a bachelor’s degree may be preferred.

Qualifications

• 3+ years’ experience in customer service.
• High School Diploma or equivalent experience.
• Ability to travel up to 20%.

Responsabilités

• Develop and manage operational and technical relationships through in-person visits and phone calls to help carry out their account plan.
• Understand the client’s environment to ensure full utilization of Fiserv’s solutions for maximum benefit.
• Provide various levels of reporting on accomplishments and in-process activities.
• Influence and work cross-functionally on critical initiatives including, but not limited to, incident response, process improvement, and develop/maintain standard operating procedures.
• Maintain compliance with system audits, client profile updates, and other administrative duties to ensure Fiserv meets legal and contractual obligations.

Connaissances

Customer service

Formation

High School Diploma or equivalent

Bachelor's degree (preferred)

Description du poste

Fiserv in Columbus, OH is seeking an Account Manager Sr to oversee delivery and maintain relationships with key clients, ensuring alignment with their business goals and Fiserv solutions. You will travel up to 20% and collaborate across teams to drive account plans, provide reporting, and ensure compliance with audits and contractual obligations.

The ideal candidate has a high school diploma or equivalent, 3+ years in customer service, and a bachelor’s degree may be preferred.