Senior Enterprise Account Lead (Remote)

Pulley; United States; Remote; USD 120,000 - 140,000; Full time

Job summary

Pulley is hiring a Strategic Account Lead to own 1-2 of our largest enterprise accounts. You’ll be the primary contact, translate customer needs to internal teams, and keep initiatives on track while building trust with stakeholders.

This remote role is embedded near the customer you support. Bring 4–8 years in project or program management, strong communication, and a proven ability to manage complex programs across cross-functional teams. Competitive compensation and equity offered.

Qualifications

• 4–8 years of experience in project or program management in a client-facing role.
• Background in construction, real estate, architecture, permitting.
• Customer-obsessed and proactive in meeting client goals.
• Ability to manage large, complex projects with multiple workstreams.
• Strong written and verbal communication with stakeholders.

Responsibilities

• Maintain a current view of the account's full project portfolio to represent the program and align teams.
• Be the go-to contact for decision-makers; lead regular check-ins and reviews with the account.
• Onboard new stakeholders across both sides and coordinate with architects and engineers.
• Turn customer feedback into actionable input for internal teams and drive process improvements.

Skills

Project management

Program management

Client-facing

Stakeholder management

Communication

Organization

Tools

Airtable

Notion

Asana

Job description

Pulley is hiring a Strategic Account Lead to own 1-2 of our largest enterprise accounts. You’ll be the primary contact, translate customer needs to internal teams, and keep initiatives on track while building trust with stakeholders.

This remote role is embedded near the customer you support. Bring 4–8 years in project or program management, strong communication, and a proven ability to manage complex programs across cross-functional teams. Competitive compensation and equity offered.