Remote Enterprise Strategic Account Lead

Pulley; United States; Remote; USD 120,000 - 140,000; Full time

Benefits offered by this job

Equity

Job summary

Pulley is seeking a Strategic Account Lead to own 1-2 of our largest enterprise accounts. You’ll be the main point of contact, translating customer goals into actions for our permitting platform and coordinating with internal teams to deliver outcomes.

This remote role is designed for someone who stays ahead of customer needs, maintains strong relationships, and drives program health across complex, multi-stakeholder projects.

Qualifications

• 4-8 years of experience in project management, program management, or a related client-facing role.
• Background in construction, real estate, architecture, permitting, or a related field.
• Genuinely customer-obsessed and proactive in meeting customer goals.
• Ability to oversee large, complex projects with multiple workstreams.
• Strong written and verbal communication that translates updates clearly.
• Proven track record of building stakeholder relationships and representing client interests.
• Highly organized with strong attention to detail and process.
• Ability to influence cross-functionally without direct authority.

Responsibilities

• Portfolio visibility and program coordination to keep the account's project portfolio aligned and health-checked.
• Lead customer relationship management as the go-to contact and drive regular check-ins, reviews, and renewals.
• Onboard new stakeholders and coordinate with architects and engineers as needed.
• Act as the internal voice of the customer and push for cross-functional enablement and process improvements.

Skills

Project management

Construction background

Customer-obsessed

Program leadership

Clear communicator

Relationship building

Organized

Cross-functional influence

Job description

Pulley is seeking a Strategic Account Lead to own 1-2 of our largest enterprise accounts. You’ll be the main point of contact, translating customer goals into actions for our permitting platform and coordinating with internal teams to deliver outcomes.

This remote role is designed for someone who stays ahead of customer needs, maintains strong relationships, and drives program health across complex, multi-stakeholder projects.