Senior Strategic Account Lead - Enterprise Projects Remote

Pulley; Oklahoma; Hybrid; USD 120,000 - 140,000; Full time

Job summary

Pulley is seeking a Strategic Account Lead to own 1–2 of our largest enterprise accounts. You’ll be the main contact for the customer and the link between what they need and what our internal teams deliver.

This remote role is designed for someone who wants to be embedded near the customer they support. You’ll coordinate portfolios, manage relationships with decision-makers, onboard stakeholders, and translate feedback into clear input for regional leads, permitting operations, product, and

Qualifications

• 4–8 years of experience in project management, program management, or a related client-facing role.
• Background in construction, real estate, architecture, permitting, or a related field — reads project status, understands permitting terminology, spots risks early, communicates credibly.
• Genuinely customer-obsessed — treats customer goals as your own and keeps ahead of their asks.
• Demonstrated ability to manage large, complex programs with multiple workstreams and clear prioritization.
• Strong written and verbal communication; translates updates into customer-facing language.
• Track record of building relationships with stakeholders and representing client interests credibly.
• Highly organized with sharp attention to detail and proactive in problem solving.

Responsibilities

• Portfolio Visibility & Program Coordination: maintain a current view of the account's full project portfolio and align internal teams.
• Customer Relationship Management: be the go-to contact for decision-makers, lead check-ins, and coordinate QBRs/renewals.
• Stakeholder Onboarding & Program Growth: onboard new stakeholders and bring in architects/engineers of record.
• Internal Resource & Cross-Functional Enablement: translate customer feedback into actionable input for regional leads, permitting ops, product, and sales.

Skills

Project management

Program management

Client-facing

Cross-functional collaboration

Communication

Stakeholder management

Tools

Airtable

Notion

Asana

Job description

Pulley is seeking a Strategic Account Lead to own 1–2 of our largest enterprise accounts. You’ll be the main contact for the customer and the link between what they need and what our internal teams deliver.

This remote role is designed for someone who wants to be embedded near the customer they support. You’ll coordinate portfolios, manage relationships with decision-makers, onboard stakeholders, and translate feedback into clear input for regional leads, permitting operations, product, and