Remote Enterprise Account Leader

Matcha; Virginia, Northern (MN, KY); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Equity

Job summary

Pulley is seeking a Strategic Account Lead for remote work to manage 1–2 enterprise accounts. You will be the primary contact, coordinating with internal teams to deliver on customer goals and ensure confidence throughout the project lifecycle.

You’ll own program governance, drive regular check-ins, and onboard new stakeholders while expanding the account through collaboration with architects, engineers, and permitting teams.

Qualifications

• 4–8 years of project/program management in a client-facing role.
• Background in construction, real estate, architecture, permitting, or related field.
• Customer-obsessed persona with proactive, trusted relationship skills.
• Ability to lead complex programs with multiple workstreams.
• Clear written/verbal communication translating updates for customers.
• Experience building stakeholder relationships and cross-functional alignment.

Responsibilities

• Maintain portfolio visibility to represent program health and alignment.
• Be the main contact for decision-makers and lead regular reviews.
• Onboard stakeholders and coordinate with architects and engineers of record.
• Turn customer input into actionable guidance for regional leads and teams.

Skills

Project management

Program management

Client-facing

Cross-functional collaboration

Excellent communication

Tools

Airtable

Notion

Asana

Job description

Pulley is seeking a Strategic Account Lead for remote work to manage 1–2 enterprise accounts. You will be the primary contact, coordinating with internal teams to deliver on customer goals and ensure confidence throughout the project lifecycle.

You’ll own program governance, drive regular check-ins, and onboard new stakeholders while expanding the account through collaboration with architects, engineers, and permitting teams.