Senior Enrollment Specialist

CareFirst, Inc.; Washington (District of Columbia); Remote; USD 42,000 - 77,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k contribution programs

Incentive programs

Job summary

CareFirst, Inc. is seeking an Enrollment Technician III to ensure accurate member enrollment in CareFirst systems for complex accounts.

You will collaborate with client contacts, sales, customer service, IT, and the Account Installation division to complete enrollment updates and reconciliations. The role trains and mentors new staff, works with Microsoft Office tools, and supports the Enrollment Business Support team.

Qualifications

• Must be able to work effectively in a team environment.
• Must be able to adapt swiftly to multiple and rapidly changing priorities.
• Must be able to learn and comprehend details of client accounts, process flow diagrams, and health insurance enrollment software.

Responsibilities

• Enroll subscribers and dependents for all lines of business as requested via internal workflows.
• Coordinate with the Account Installation Team to ensure cards are not released until updates are completed.
• Mentor and train less experienced Enrollment Technicians.

Skills

Teamwork

Adaptability

Attention to detail

Data entry

Communication

Customer service

Education

High School Diploma or GED

Tools

Excel

Microsoft Office

Job description

CareFirst, Inc. is seeking an Enrollment Technician III to ensure accurate member enrollment in CareFirst systems for complex accounts.

You will collaborate with client contacts, sales, customer service, IT, and the Account Installation division to complete enrollment updates and reconciliations. The role trains and mentors new staff, works with Microsoft Office tools, and supports the Enrollment Business Support team.