Senior Enrichment Activities Coordinator

Bullhead-City,-Arizona; Bullhead City (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Senior Enrichment Center is seeking a Front Desk and Customer Service representative to warmly welcome participants, manage check-ins, process payments, and maintain calendars and communications across social media and announcements.

The role requires excellent communication and multitasking in a fast-paced environment, with strong organization and the ability to work independently or as part of a team. Prior experience at a community center is a plus.

Qualifications

• High school diploma or equivalent.
• Excellent customer service, interpersonal, verbal, and written communication skills.
• Proficiency in Microsoft Office and ability to learn City-specific software.
• Ability to prioritize tasks and multitask effectively in a fast-paced environment.
• Ability to work independently with minimal supervision and collaborate effectively as part of a team.
• Strong organizational skills, attention to detail, and a positive, approachable attitude.

Responsibilities

• Welcome participants and visitors; provide courteous, professional assistance and information about Center programs, activities, and services.
• Answer telephone calls and emails professionally; monitor email throughout the workday and use the facility announcement system to communicate timely information.
• Register participants for programs, process payments, and manage daily participant and visitor check-in and check-out to maintain accurate attendance records and support facility security.
• Maintain the activity calendar, Atmosphere TV content, and the Center’s Facebook page; keep the front desk clean, organized, and professional.
• Conduct facility tours and provide intermittent front-desk and telephone coverage for staff breaks.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Microsoft Office

City software

Task prioritization

Multitasking

Independent work

Team collaboration

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Senior Enrichment Center is seeking a Front Desk and Customer Service representative to warmly welcome participants, manage check-ins, process payments, and maintain calendars and communications across social media and announcements.

The role requires excellent communication and multitasking in a fast-paced environment, with strong organization and the ability to work independently or as part of a team. Prior experience at a community center is a plus.