Senior Engineering Manager, Observability Platform

CVS Health; New York (NY); Presencial; USD 130.000 - 261.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus eligibility

Equity award program

Comprehensive benefits

Professional development resources

Descripción de la vacante

CVS Health is seeking a Senior Engineering Manager Observability Platform Engineering to lead the strategy, delivery, and operational excellence of our enterprise observability platform.

This leader will drive adoption of modern observability practices, reliability engineering, and cloud-native platform capabilities that improve service availability, developer productivity, and customer experience across the enterprise.

Formación

• 7+ years of software engineering experience.
• 4+ years building observability platforms, developer platforms, or other internal engineering infrastructure.
• 3+ years directly managing engineering teams, including hiring and performance management.
• 3+ years operating a product (or platform) in production at scale, including multi-cloud or multi-cluster environments, with at least one major cloud provider (AWS, GCP, or Azure).
• 3+ years of hands‑on experience with monitoring, logging, distributed tracing, and OpenTelemetry.
• Experience defining and managing SLIs, SLOs, and reliability programs.
• Experience leading teams in Agile or Scrum environments.

Responsabilidades

• Define and execute the observability platform strategy, roadmap, and operating model.
• Lead and develop engineering teams responsible for observability, reliability, and platform services.
• Drive enterprise adoption of OpenTelemetry, monitoring, logging, tracing, and alerting standards.
• Partner with Engineering, Cloud, Infrastructure, Security, and Product teams to improve platform reliability and operational visibility.
• Lead modernization initiatives focused on automation, self-service capabilities, cloud transformation, and AI-driven operations.
• Define and track KPIs, platform health metrics, and engineering effectiveness measures.
• Manage platform investments, vendor relationships, and capacity planning.

Conocimientos

Software engineering

Observability platforms

Team leadership

Production experience

OpenTelemetry

Agile/Scrum

Educación

Bachelor's degree

Herramientas

Grafana

Prometheus

Datadog

Splunk

Dynatrace

New Relic

Descripción del empleo

CVS Health is seeking a Senior Engineering Manager Observability Platform Engineering to lead the strategy, delivery, and operational excellence of our enterprise observability platform.

This leader will drive adoption of modern observability practices, reliability engineering, and cloud-native platform capabilities that improve service availability, developer productivity, and customer experience across the enterprise.