Senior Engineering Manager, Client Deployments & Platform

openloophealth.com

United States

Remote

USD 180,000 - 240,000

Full time

31 hours ago
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Benefits offered by this job

Medical, Dental, and Vision
401(k) Match
Flexible PTO
Life Insurance, Pet insurance

Job summary

OpenLoop seeks a Senior Engineering Manager to lead Forward Deployed Engineering, embedding with clients to integrate against production APIs. This player-coach role focuses on scalable teams, credible design reviews, and credible client outcomes. You’ll work with platform, implementation, customer success and sales daily.

You’ll own deployments, prioritize capacity, mentor engineers, and ensure a strong handoff at go-live while maintaining technical credibility and security-first practices.

Qualifications

  • 8+ years in software engineering with 3+ years of people management.
  • Experience delivering in customers' environments and deployments.
  • Track record migrating or re-platforming for clients.
  • Strong technical review skills and design influence.

Responsibilities

  • Own client outcomes across a portfolio and ensure clean go-lives.
  • Allocate capacity and assign new clients with clear ownership.
  • Lead pods through architects with ownership and escalation rights.
  • Migrate existing clients to the Partner API in coordinated cohorts.
  • Collaborate with platform teams and drive go-live exits and adoption.

Skills

8+ years SWE
People management
APIs & Integrations
AI agents
Security & compliance

Education

BS in CS or Engineering

Tools

SDKs
CLIs
API conventions

Job description

OpenLoop seeks a Senior Engineering Manager to lead Forward Deployed Engineering, embedding with clients to integrate against production APIs. This player-coach role focuses on scalable teams, credible design reviews, and credible client outcomes. You’ll work with platform, implementation, customer success and sales daily.

You’ll own deployments, prioritize capacity, mentor engineers, and ensure a strong handoff at go-live while maintaining technical credibility and security-first practices.

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