Strategic Platform Deployment Lead

OpenAI, Inc.; San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Relocation assistance

Travel up to 50%

Hybrid work schedule (3 days in office

Job summary

OpenAI is seeking a Platform Deployment Lead for the Forward Deployed Engineering team. You will shape new solutions, lead them from customer validation through launch, and drive repeatable adoption. You will partner across FDE, Product, and GTM to align roadmaps and balance customer commitments with reusable capabilities.

You will shape scope in ambiguity, define go-to-market strategies, and enable field teams to deliver scalable solutions with playbooks.

Qualifications

• 5+ years of product leadership or customer-facing technical delivery experience.
• Taken technical products from discovery through production and adoption.
• Translate customer workflows and deployment evidence into clear product priorities.
• Can reason through integrations, data, evaluations, and enterprise deployment constraints.
• Thrive in ambiguity and enjoy building new functions: creating structure where little exists, making sound decisions with incomplete information.
• Build trust and drive decisions across engineering, Product, GTM, partners, and customers.
• Understand technical go-to-market and enjoy building new solutions in ambiguous environments.

Responsibilities

• Define clear solutions around a valuable problem and shape the path to market.
• Use customer, field learnings, and market evidence to set the next proof point, narrow scope, and recommend where to invest.
• Select design partners and use pilots to test value and repeatability.
• Define quality and launch criteria.
• Enable field teams and partners to scope, sell, and deliver the solution using playbooks and building the support model they need.
• Track adoption and establish ongoing ownership as solutions scale.

Skills

Product leadership

Customer delivery

Go-to-market

Cross-functional

Job description

OpenAI is seeking a Platform Deployment Lead for the Forward Deployed Engineering team. You will shape new solutions, lead them from customer validation through launch, and drive repeatable adoption. You will partner across FDE, Product, and GTM to align roadmaps and balance customer commitments with reusable capabilities.

You will shape scope in ambiguity, define go-to-market strategies, and enable field teams to deliver scalable solutions with playbooks.