Senior Engineering Lead — Collaboration Platform

Huntington Bank; Atlanta (GA); On-site; USD 70,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave & PTO

Paid holidays

Job summary

Huntington National Bank seeks a Collaboration Platform Principal Engineer to lead the Collaboration Service Engineering team and drive reliability, modernization, and governance of enterprise collaboration platforms.

The role owns strategic platform roadmaps for CUCM, CER, SIP/VoIP, Webex Calling MT, Microsoft Teams Voice, and IPC trading communications, while mentoring engineers and partnering with Platform, Infrastructure, and Security to deliver secure, scalable solutions.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 7+ years in enterprise collaboration, UC, voice, or telecom environments.
• 3+ years in engineering leadership or large-scale collaboration initiatives.

Responsibilities

• Provide technical and organizational leadership for the Collaboration Service Engineering team.
• Establish service engineering standards, operational processes, service roadmaps.
• Lead engineers responsible for support, stability, and continuous improvement of enterprise collaboration services.
• Serve as a senior escalation point for incidents and strategic decisions.
• Foster accountability, collaboration, innovation, and operational excellence.
• Own platform lifecycle, capacity planning, and roadmaps for collaboration technologies.
• Drive incident, problem, and change management processes.

Skills

Leadership

Stakeholder management

Strategic thinking

Operational excellence

Collaboration

Education

Bachelor's degree in IT/CS/Telecommunications

Equivalent work experience

Tools

CUCM

CER

Voice gateways

SIP services

Webex Calling MT

Microsoft Teams Voice

Cisco Webex

IPC Trading platforms

Networking basics

Job description

Huntington National Bank seeks a Collaboration Platform Principal Engineer to lead the Collaboration Service Engineering team and drive reliability, modernization, and governance of enterprise collaboration platforms.

The role owns strategic platform roadmaps for CUCM, CER, SIP/VoIP, Webex Calling MT, Microsoft Teams Voice, and IPC trading communications, while mentoring engineers and partnering with Platform, Infrastructure, and Security to deliver secure, scalable solutions.