A global leader in energy management is seeking a Sr. Performance Assurance Consultant based in Birmingham, Alabama. The role involves diagnosing complex HVAC issues, managing client deliverables, and ensuring a seamless client experience. Candidates should have a Bachelor’s degree in Science or Engineering and at least 5 years of relevant experience in the service industry. The role requires significant travel to project sites and excellent communication and project management skills.
Qualifications
Minimum of 5 years’ experience in service industry with customer-interface experience.
Proficient in project management skills.
Proven track record of providing excellent customer service.
Responsibilities
Diagnose complex system problems for clients.
Lead and manage client tasks to ensure value delivery.
Ensure accuracy of savings reporting.
Provide Energy Management guidance to clients.
Skills
Building Automation System knowledge
Excellent time management
Analytical skills
Customer service
Project management
Effective communication
Teamwork
Education
Bachelor of Science or Engineering degree
Tools
Microsoft Office Products (Excel, Word, PowerPoint)
Task management programs
Job description
A global leader in energy management is seeking a Sr. Performance Assurance Consultant based in Birmingham, Alabama. The role involves diagnosing complex HVAC issues, managing client deliverables, and ensuring a seamless client experience. Candidates should have a Bachelor’s degree in Science or Engineering and at least 5 years of relevant experience in the service industry. The role requires significant travel to project sites and excellent communication and project management skills.