Onsite Energy Management Systems Support Specialist

4P Consulting Inc.; Birmingham (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading consulting firm seeks a Technical Support Specialist 3 in Birmingham, Alabama. This crucial role involves monitoring systems, providing diagnostics and support, and ensuring compliance with regulatory standards. Candidates should have a background in Computer Science and strong interpersonal skills. The position requires rotating shifts, offering an opportunity to work in a dynamic environment assisting critical operations.

Qualifications

• Formal education in Computer Science or equivalent experience required.
• Ability to work in a team oriented environment under stress.
• Must understand and adhere to Federal Energy Regulatory Commission Standards.

Responsibilities

• Monitor SCADA and ancillary systems for health and availability.
• Resolve problems and coordinate repairs with EMS personnel.
• Provide customer notifications regarding system outages.

Skills

Interpersonal skills

Customer service skills

Critical thinking

Problem solving

Multitasking

Education

Formal education in Computer Science or related IT field

Tools

Windows operating systems

AIX or UNIX based operating systems

Distributed computer networks

Job description

A leading consulting firm seeks a Technical Support Specialist 3 in Birmingham, Alabama. This crucial role involves monitoring systems, providing diagnostics and support, and ensuring compliance with regulatory standards. Candidates should have a background in Computer Science and strong interpersonal skills. The position requires rotating shifts, offering an opportunity to work in a dynamic environment assisting critical operations.