Senior Endpoint Engineer – Windows & macOS Automation

Providence Health & Services; Albuquerque (NM); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Providence Health & Services in Albuquerque seeks a Service Engineer to own and operate our endpoint management platforms (Intune, SCCM, Jamf), partnering with endpoint engineering, service desk, cybersecurity, and field support teams to design, scale, and operate services that manage Windows and macOS devices organization-wide.

As a senior engineer, you will set technical direction, mentor teammates, and shape the endpoint management roadmap—focusing on deployment reliability, automation,

Qualifications

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering or an equivalent combination of education and experience.
• 5 years related experience in systems administration; more preferred.
• Experience in automation, specifically related to deployment, recovery, or other manual processes.
• Experience with n-tier solutions.
• Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).
• Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.
• Experience leading and representing the Service in backlog discussions and standups.

Responsibilities

• Own and operate endpoint management platforms (Intune, SCCM, Jamf) across Windows and macOS.
• Partner with endpoint engineering, service desk, cybersecurity, and field support teams to design, scale, and operate services.
• Own platform health, infrastructure reliability, policy and configuration management, OS deployment, Autopilot workflows, and compliance reporting.

Skills

Experience in systems administration

Automation experience

Resilience modeling

Backlog discussions

Influencing software engineers

Team mentorship

Education

Bachelor's Degree in Computer Engineering/CS/Math/Engineering

Tools

Intune

SCCM/MEMCMC

Jamf

PowerShell

Job description

Providence Health & Services in Albuquerque seeks a Service Engineer to own and operate our endpoint management platforms (Intune, SCCM, Jamf), partnering with endpoint engineering, service desk, cybersecurity, and field support teams to design, scale, and operate services that manage Windows and macOS devices organization-wide.

As a senior engineer, you will set technical direction, mentor teammates, and shape the endpoint management roadmap—focusing on deployment reliability, automation,