Senior Enablement Consultant – eCOA & Patient Experience

Medidata Solutions; New York (NY); Hybrid; USD 96,000 - 128,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k) matching

Family leave

Flexible PTO

10 paid holidays

Job summary

Medidata Solutions seeks a Senior Implementation Consultant – Enablement to bridge Patient Experience technology with client teams. You will design and deliver enablement programs, drive adoption, and advise on best practices to accelerate trials.

You will lead training for internal and external consultants, collaborate with product teams, and maintain expert knowledge of eCOA solutions. This role requires strong communication and a customer‑facing mindset.

Qualifications

• Minimum of 3-year university/college degree or equivalent experience.
• Minimum of 7 years experience working with clinical trials in a data management-related role, or equivalent combination of education and experience
• Minimum of 5 years eCOA build or consultation experience.
• Electronic Data Capture experience is desirable.

Responsibilities

• Design engaging training and enablement materials/activities for relating to process and technology considerations when building Medidata's Patient Experience technologies.
• Deliver engaging process, technology, and best practice training to clients and internal Implementation Consultants.
• Provide guidance, advice, knowledge, and best practices to support existing enablement customers in driving adoption of Medidata's Patient Experience technology.
• Establish “Trusted Advisor” relationship through consultation.
• Provide feedback from customers to Patient Experience Product and Services Teams on desired functionality that improves our product offering to our customers.

Skills

eCOA build

Clinical trials data management

Consultation

EDC experience

Education

Bachelor's degree or equivalent experience

Job description

Medidata Solutions seeks a Senior Implementation Consultant – Enablement to bridge Patient Experience technology with client teams. You will design and deliver enablement programs, drive adoption, and advise on best practices to accelerate trials.

You will lead training for internal and external consultants, collaborate with product teams, and maintain expert knowledge of eCOA solutions. This role requires strong communication and a customer‑facing mindset.