Senior Enablement Consultant, eCOA & Patient Experience

Healthcare Businesswomen’s Association; New York (NY); Hybrid; USD 96,000 - 128,000; Full time

Job summary

Medidata is seeking a Senior Implementation Consultant – Enablement to bridge Patient Experience technology with clients and teams. You will design and deliver high‑impact enablement strategies, training, and consultation to drive adoption of Medidata’s eCOA and Patient Experience solutions and accelerate clinical trials.

This role requires a 3‑year degree, 7 years in clinical trials data management, 5 years in eCOA build/consultation, and desirable EDC experience.

Qualifications

• Minimum of 3-year university/college degree or equivalent experience.
• Minimum of 7 years experience working with clinical trials in a data management‑related role, or equivalent combination of education and experience
• Minimum of 5 years eCOA build or consultation experience.
• Electronic Data Capture experience is desirable.

Responsibilities

• Design engaging training and enablement materials/activities for relating to process and technology considerations when building Medidata's Patient Experience technologies.
• Deliver engaging process, technology, and best practice training to clients and internal Implementation consultants.
• Provide guidance, advice, knowledge, and best practices to support existing enablement customers in driving adoption of Medidata's Patient Experience technology.
• Establish “Trusted Advisor” relationship through consultation.
• Provide feedback from customers to Patient Experience Product and Services Teams on desired functionality that improves our product offering to our customers.
• Contribute to SOP and Work Instruction Development for Patient Experience Services.
• Support with new release overviews, knowledge transfer and risk assessments in providing operational input and support to the implementation of new releases.

Skills

Clinical trials data management

eCOA build/consultation

EDC experience (desirable)

Education

3-year university/college degree or equivalent

Job description

Medidata is seeking a Senior Implementation Consultant – Enablement to bridge Patient Experience technology with clients and teams. You will design and deliver high‑impact enablement strategies, training, and consultation to drive adoption of Medidata’s eCOA and Patient Experience solutions and accelerate clinical trials.

This role requires a 3‑year degree, 7 years in clinical trials data management, 5 years in eCOA build/consultation, and desirable EDC experience.