Senior Enablement & Adoption Program Manager (Remote)

Axon; San Diego (CA); Remote; USD 131,000 - 210,000; Full time

Benefits offered by this job

Competitive salary

401k with employer match

Paid time off

Parental leave

Medical, Dental, Vision

Wellness & Learning programs

ERGs

Snacks in offices

Job summary

Axon is seeking a highly motivated Program Manager to drive training delivery and customer enablement across the Fusus lifecycle. You will design curricula and own enablement programs, delivering instructor-led training to internal teams and external law enforcement customers with about 50% travel.

You will collaborate with Product, Engineering, and Enablement teams to ensure scalable deployments, continuous improvement, and effective knowledge transfer that maximizes product utilization and

Qualifications

• Proven experience delivering instructor-led training to professional audiences of more than 50 participants.
• Experience developing and executing structured training or enablement programs.
• Strong facilitation skills with the ability to engage both technical and operational audiences.
• Demonstrated ability to teach functional workflows and applied technical concepts with credibility.
• Ability to operate independently in front of customers and internal stakeholders.
• Proven ability to improve programs and processes using feedback, performance data, and evolving product or business needs.

Responsibilities

• Own and execute adoption and enablement programs for the Axon Fusus platform across internal and external audiences.
• Serve as a trusted authority on Axon Fusus functionality and operational best practices across deployment and sustainment.
• Develop and execute training plans aligned with implementation timelines, onboarding needs, and product releases.
• Track adoption and readiness outcomes, identify gaps, and implement continuous improvements.
• Partner cross‑functionally with Product, Engineering, Program Management, Enablement leaders, instructional designers, and technical writers to improve training quality and overall enablement effectiveness.
• Provide structured feedback from training sessions and customer engagements to inform product usability improvements and adoption strategy.

Skills

Instructor-led training

Curriculum design

Facilitation

Public safety context

Tools

Video management systems

Job description

Axon is seeking a highly motivated Program Manager to drive training delivery and customer enablement across the Fusus lifecycle. You will design curricula and own enablement programs, delivering instructor-led training to internal teams and external law enforcement customers with about 50% travel.

You will collaborate with Product, Engineering, and Enablement teams to ensure scalable deployments, continuous improvement, and effective knowledge transfer that maximizes product utilization and