Senior Employment Coordination Manager

Commonpoint; New York (NY); On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Professional development

Employee discounts

Job summary

Commonpoint seeks a Manager, Employment Coordination to lead a team delivering case management, job readiness, placement and post-employment support for adults across Elmhurst and cross-site initiatives in the Bronx, Jamaica, and Queens.

The role emphasizes supervision, staff development, and adherence to funder requirements while collaborating with leadership and employer partners to expand program impact.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Education, Business, Communications, Psychology, Public Administration, or a related field preferred; equivalent experience may be considered.
• At least 3 years of relevant experience in workforce development, case management, employment services, human services, recruiting, or nonprofit program operations.
• At least 1–2 years of supervisory, team lead, or program coordination experience preferred.
• Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds.
• Strong understanding of workforce development, job readiness, employment placement, retention services, and barriers to employment.
• Strong written and verbal communication skills, with the ability to conduct meetings, trainings, workshops, and presentations.
• Strong organizational skills and ability to manage multiple priorities, deadlines, staff needs, and funder requirements.

Responsibilities

• Provide direct supervision, coaching, and performance support to a team of Employment Coordinators based in Elmhurst, Queens, NY.
• Oversee day-to-day employment coordination services, including participant engagement, case management, job readiness, job placement, retention, and follow-up services.
• Support Employment Coordinators in managing caseloads, meeting participant needs, and ensuring timely follow-up from enrollment through employment and post-employment retention.
• Conduct regular individual and team supervision meetings to review caseloads, employment outcomes, service quality, documentation, and staff development needs.
• Monitor staff performance against program goals, including enrollment, job readiness, placement, retention, credentialing, and documentation targets.
• Provide guidance and troubleshooting support to staff on participant barriers, benefits concerns, and retention issues.
• Support onboarding, training, and ongoing professional development of Employment Coordinators and program staff.
• Facilitate professional development, credential readiness, financial literacy, and job readiness workshops as needed.
• Promote a collaborative, accountable, and participant-centered team culture.
• Oversee client assessments and coordinate appropriate assignments to balance caseloads and align with employment goals.

Skills

Supervision

Coaching

Data management

Employee engagement

Compliance

Multisite coordination

Communication

Education

Bachelor’s degree in Social Work, Human Services, Education, Business, Communications, Psychology, Public Administration, or related field

Tools

Salesforce

DYCD Connect

Google Workspace

Microsoft Office Suite

Job description

Commonpoint seeks a Manager, Employment Coordination to lead a team delivering case management, job readiness, placement and post-employment support for adults across Elmhurst and cross-site initiatives in the Bronx, Jamaica, and Queens.

The role emphasizes supervision, staff development, and adherence to funder requirements while collaborating with leadership and employer partners to expand program impact.