Senior Employee Relations Strategist

Chick-fil-A; Atlanta (GA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Chick-fil-A is seeking a Sr. Lead Advisor, Talent Relations to manage complex employee relations matters, investigations, and policy adherence across Chick-fil-A Supply and Bay Center Foods services. You will partner with Talent and Legal to develop investigations, report findings, and guide leadership on appropriate outcomes.

The role emphasizes training, risk mitigation, and data-driven insights while supporting a flexible in-person/virtual work model. Travel up to 25% is required.

Qualifications

• Bachelor's degree required.
• 7+ years HR experience focused on employee relations.
• Experience with federal, state and local employment laws.
• Ability to lead investigations and deliver reports.
• Strong communication and leadership skills.
• Willingness to travel up to 25%.

Responsibilities

• Serve as SME and advisor on employee relations strategies for HR partners and leaders.
• Collaborate with Talent and Legal to investigate and resolve cases.
• Ensure policy interpretation is consistent across the organization.
• Engage external counsel when needed and coordinate investigations.
• Develop and deliver training to promote positive workplace culture and mitigate risk.
• Maintain case tracking and provide trends to senior leadership.
• Coach leaders on fair, compliant employee relations practices.
• Support on-site assessments and trainings across distribution centers.

Skills

Employee relations

Investigation planning

Policy interpretation

Training delivery

Data analysis

Report writing

Executive communication

Stakeholder management

Disciplinary actions

Conflict resolution

Education

Bachelor's Degree

PHR/SHRM

Tools

MS Word

MS Excel

MS PowerPoint

Teams

Job description

Chick-fil-A is seeking a Sr. Lead Advisor, Talent Relations to manage complex employee relations matters, investigations, and policy adherence across Chick-fil-A Supply and Bay Center Foods services. You will partner with Talent and Legal to develop investigations, report findings, and guide leadership on appropriate outcomes.

The role emphasizes training, risk mitigation, and data-driven insights while supporting a flexible in-person/virtual work model. Travel up to 25% is required.