Senior Employee Relations Advisor

GEICO; Richardson (TX); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Employee Relations Advisor to join their People Department. This pivotal role involves managing internal investigations, ensuring fair treatment of employees, and providing expert guidance on HR policies. The ideal candidate will leverage their investigative skills and knowledge of employment law to navigate complex employee relations issues while fostering a positive workplace culture. With a hybrid work model, this position offers a dynamic environment where your contributions will significantly impact organizational success. If you thrive in a fast-paced setting and are passionate about employee advocacy, this opportunity is for you.

Benefits

Premier Medical, Dental, and Vision Insurance

Paid Vacation

401(k) Plan

Tuition Assistance

Paid Training and Licensures

Qualifications

• 3+ years of experience leading HR investigations.
• Extensive knowledge of employment law and HR best practices.

Responsibilities

• Conduct thorough investigations of employee relations matters.
• Consult with employees and leaders on behavior and conduct matters.

Skills

Investigative Skills

Communication Skills

Critical Thinking

Conflict Resolution

Ethical Practice

Education

Bachelor’s degree in Human Resources

Professional HR certification (e.g., PHR, SHRM)

Tools

Case Management Tools

Job description

Sr. Employee Relations Advisor

The Senior Employee Relations Advisor is a key member of the People Department at GEICO. This role will effectively conduct and manage internal investigations from intake to resolution, ensuring employees are treated fairly and with respect, and that cases are resolved in a timely manner. The role provides advice and counsel to HRBP, HR Operations, and managers to ensure consistent application of policies and procedures across the organization. The Sr. Employee Relations Advisor reports to the Manager, Associate Relations, and partners closely with Legal, HR Business Partners, DEI Partners, Internal Fraud, and other functions within the People Team.

Employee Relations Investigation:

1. Conduct thorough, impartial, and timely investigations of sensitive employee relations matters, including allegations of discrimination, harassment, retaliation, and other workplace concerns, ensuring compliance with legal and organizational standards.
2. Prepare comprehensive case summaries and present fact-based investigation outcomes to appropriate business partners, utilizing strong written and verbal communication skills for clarity, accuracy, and professionalism.
3. Identify and mitigate organizational risks by managing employee relations issues and ensuring adherence to policies, practices, and GEICO's Associate Value Proposition.

Consultative:

1. Consult with Employees and Leaders on behavior and conduct matters.
2. Counsel Leadership on performance and misconduct issues, advising on effective disciplinary actions and resolving associate inquiries and appeals.

Data Analytics:

1. Evaluate employee relations data and trends to identify root causes, key issues, and opportunities for proactive intervention, providing actionable insights to HR leadership and business partners.
2. Use investigation data and trends to inform leadership decisions, mitigate risks, and enhance workplace culture.

Partners:

1. Align with key stakeholders (including HRBP, HR Advisory Services, Leaders) to meet business outcomes and objectives.
2. Develop effective relationships with cross-functional partners such as Legal and the Special Investigation Unit, becoming a trusted resource.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• Professional HR certification (e.g., PHR, SHRM) preferred.
• Minimum of 3 years of experience leading HR investigations.
• Extensive knowledge of employment law and HR best practices.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to handle sensitive and confidential information discreetly.
• Proficiency in case management tools.
• Ability to work in a high-demand, fast-paced environment with diverse, geographically dispersed teams.

Key Competencies:

Critical Thinking, Conflict Resolution, Effective Communication, Ethical Practice, Relationship Management.

This is a hybrid role, in office 3 days a week.

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Note: GEICO will not sponsor employment authorization for this position at this time.

Benefits:

Enjoy our Total Rewards Program*, including:

• Premier Medical, Dental, and Vision Insurance with no waiting period.
• Paid Vacation, Sick, and Parental Leave.
• 401(k) Plan.
• Tuition Assistance.
• Paid Training and Licensures.

*Benefits may vary by location and eligibility requirements.

**Coverage begins on the hire date. Enroll within 30 days for coverage to take effect.

Equal Opportunity Employment:

GEICO promotes a fair and equal employment opportunity environment, prohibiting discrimination and harassment, and accommodating qualified individuals with disabilities, in accordance with applicable laws.