Senior Employee Engagement & Recognition Specialist

Blue Chip Casino Hotel Spa; Michigan City (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Indemnités de stage/alternance

Job summary

Boyd Gaming Corporation is seeking a Sr. Communications Specialist to champion team member engagement, retention and communication programs.

You will design, write and execute internal communications, promote company culture, and lead recognition programs to boost customer experiences and loyalty. The role requires coordinating with leadership, Marketing, and HR to keep communications current and impactful, while delivering events and surveys that drive participation and recognition across the

Qualifications

• An undergraduate degree is required, preferably in Business Management, Human Resources, Communications, Journalism or Graphic Design.
• 2+ years of related experience, or an equivalent combination of training, education and experience that demonstrates the ability to perform the duties of the position.
• Strong working knowledge of Word, Excel, Outlook, PowerPoint, and the Adobe Creative Suite.

Responsibilities

• Design and implement effective programs to drive positive change in behavior and performance.
• Coordinate and facilitate Team Member recognition programs to include the Team Member of the Month, Team Leader of the Quarter, Team Member of the Year, and Service Award, etc.
• Schedule and attend Surprise and Delights with General Managers. Facilitate action plans, communicate results and keep pulse of Team Member issues.
• Create Team Member information and back of the house signage.
• Coordinate with Marketing to assure Communication are constantly up-to-date.
• Lead and execute all Team Member events to include, but not limited to, holiday and summer events, Team Member of the Year/Service Award Celebration, special TMDR functions, Team Member Appreciations, Wellness Screenings,
• Have a general working knowledge of Human Resource functions to assist team members as needed
• Design and distribute informational collateral such as posters and flyers as requested by management.
• Develop, coordinate and put into action engaging communication strategies across the business.
• Analyze engagement and turnover data to determine effectiveness of recognition programs.
• Maintain up-to-date content for all Team Member communications
• Write, proofread and edit written material.
• Coordinate and facilitate Team Member surveys.
• Facilitate New Hire Orientation to welcome new hires and explain recognition programs.
• Attend department pre-shift meetings to assist with the recognition of Team Members and to communicate current trends.
• Maintain Suggestion Box program to include gathering responses from Directors, publish and distribute results to all Team Members.
• Ensures adopted Team Member ideas are rewarded, and appropriate Team Members receive recognition.
• Proactively seek opportunities and solicit feedback from frontline Team Members to enhance recognition programs.
• Develop new recognition programs.
• Own property pre shift meetings to include consistent information across departments and ensure pre shift meetings meet company standards.
• Interface regularly with departments to ensure programs remain in compliance (HR, Finance, Audit, etc)
• Performs related and other duties and responsibilities as assigned.

Skills

Word

Excel

Outlook

PowerPoint

Adobe Creative Suite

Education

Undergraduate degree

Job description

Boyd Gaming Corporation is seeking a Sr. Communications Specialist to champion team member engagement, retention and communication programs.

You will design, write and execute internal communications, promote company culture, and lead recognition programs to boost customer experiences and loyalty. The role requires coordinating with leadership, Marketing, and HR to keep communications current and impactful, while delivering events and surveys that drive participation and recognition across the