Internal Communications & Community Relations Manager

Valley Forge; King of Prussia (PA); Vor Ort; USD 54.000 - 70.000; Vollzeit

Zusammenfassung

Boyd Gaming Corporation seeks an Internal Communications & Community Relations Manager in King of Prussia, PA. This full-time role oversees internal communications, team member recognition, and community presence, driving culture and values across the property.

You will partner with leadership, HR, marketing and operations to deliver engaging messages, events, and brand-consistent output, while tracking impact through metrics and budgets. A strong design eye and multi-media skills are required.

Qualifikationen

• Experience in consumer-driven hospitality, retail or entertainment business.
• Ability to navigate a complex, matrixed environment with a strong solutions-focus.
• Proven expertise with leadership coaching and development is essential for success.
• Capacity to manage a high-volume workload and deliver results.
• Excellent written and verbal communication; strong branding and design sensibilities.

Aufgaben

• Manage the property’s internal communications strategy and systems.
• Lead specific projects per the HR operations plan.
• Develop metrics to track communication impact on turnover and engagement.
• Publish team member communication, oversee layout, write articles, and capture photos per branding standards.
• Monitor internal communications expenditures and budget relevance.
• Collaborate with property leadership, HR, marketing and GM on communications needs.
• Represent the property in community engagements and events.
• Guide leadership and staff in executing internal events and community efforts.

Kenntnisse

Leadership coaching

Leadership development

Communication

Graphic design tools

Microsoft Office suite

Adobe Photoshop

InDesign

Tools

Adobe Photoshop

InDesign

PowerPoint

Word

Excel

Outlook

Jobbeschreibung

Internal Communications & Community Relations Manager

• Full-time
• Compensation: USD 54,000 - USD 70,000 - yearly

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

The Internal Communications & Community Relations Manager will be responsible for the creative development, execution and implementation of the property’s internal communications programs and community presence. They are the champion of team member activities that promote culture, values, and behaviors; this includes team member recognition, team member relations, internal communications, team member and community events.

Contribute to the business strategy by identifying, prioritizing, building and/or recommending improvements in engaging and informing team members.

• Manages the property’s internal communications strategy and systems.
• Manage specific projects as determined in the annual HR operations plan.
• Develop and implement metrics to track communication and effectiveness as well as the impact of programmatic efforts on turnover, retention and feedback survey (engagement) results.
• Publishes team member communication, which includes meeting deadlines, assigning tasks, overseeing overall layout and graphic design, writing articles, taking photos while following internal branding standards.
• Monitors Internal Communications expenditures and departmental budget to ensure team member reinvestment is applicable and relevant.
• Works closely with property leadership, human resources, marketing departments and general manager to assess internal communications needs, such as internal messages, video production or announcements.
• Represents the property throughout the community with the highest regard for the company.
• Guide leadership and team members in ensuring execution of internal events and community efforts.

Experience in consumer-driven hospitality, retail or entertainment business.

• Experience successfully navigating a complex, matrixed environment is key.
• Must demonstrate a strong solutions-focus approach and is comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solution
• Proven expertise with leadership coaching and development is essential for success in this role.
• Must be able to manage a high-volume workload and work hard to get the job done.
• Strong working knowledge of Word, Excel, Outlook, PowerPoint, Adobe Photoshop, Indesign and graphic design programs.
• Position requires a wide degree of creativity and initiative.
• Must be able to communicate in a clear and effective manner.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.