Senior Employee Benefits Account Manager (Remote)

Insurance Office of America; Northern (KY); Hybrid; USD 95,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid time off

Job summary

Insurance Office of America (IOA) is seeking a Senior Account Manager – Employee Benefits to lead benefits accounts with a focus on client service, data accuracy, and team leadership. The role supports performance targets, renewals, and new business opportunities across a national client base.

A proactive, collaborative approach and active licensing are required. The position offers a remote/hybrid work model with on-site flexibility as needed, competitive salary with bonuses, and comprehensive

Qualifications

• 5+ years of industry experience.
• Active insurance license.
• Excellent customer service and communication skills.
• Strong organizational and decision-making abilities.
• Proficiency with MS Office (Outlook, Word, Excel).

Responsibilities

• Manage book of business and meet performance requirements.
• Deliver outstanding client service and respond quickly.
• Lead the account team and delegate tasks.
• Identify and act on sales opportunities.
• Oversee new business setup and data gathering.
• Manage renewals and liaise with clients and carriers.
• Build strong client relationships and seek feedback.
• Support team development and maintain data accuracy.

Skills

Customer service

Communication

Organization

Delegation

Decision making

Education

High School Diploma or equivalent

Active insurance license

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking a Senior Account Manager – Employee Benefits to lead benefits accounts with a focus on client service, data accuracy, and team leadership. The role supports performance targets, renewals, and new business opportunities across a national client base.

A proactive, collaborative approach and active licensing are required. The position offers a remote/hybrid work model with on-site flexibility as needed, competitive salary with bonuses, and comprehensive