Remote Employee Benefits Account Manager

Insurance Office of America; Haltom City (TX); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth and progression

Respectful culture and work-life fit

Job summary

Insurance Office of America (IOA) is hiring an Account Manager – Employee Benefits to oversee client relationships and lead the benefits account team. The role requires managing a book of business, ensuring service quality, and identifying growth opportunities.

Remote/hybrid work options exist with on-site requirements as needed. The ideal candidate has 5+ years in the industry, active licensing, and strong communication and organizational skills.

Qualifications

• 5+ years in the insurance industry
• Active licensing is required
• Excellent customer service and communication skills
• Strong organizational, delegation, and decision-making skills
• High accuracy in handling large work volumes

Responsibilities

• Manage an assigned book of business and ensure performance targets are met.
• Deliver outstanding client service and respond quickly to requests.
• Lead the account team and direct daily activities of Account Coordinators.
• Identify and act on sales opportunities to grow IOA business.
• Oversee new business setup, renewals, data gathering, and client education.
• Maintain clear communication with Producers and team members.
• Ensure compliance with company policies and industry standards.

Skills

Active insurance license

Client service

Strong communication

Organizational skills

MS Office

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America (IOA) is hiring an Account Manager – Employee Benefits to oversee client relationships and lead the benefits account team. The role requires managing a book of business, ensuring service quality, and identifying growth opportunities.

Remote/hybrid work options exist with on-site requirements as needed. The ideal candidate has 5+ years in the industry, active licensing, and strong communication and organizational skills.