Senior Employee Benefits Account Leader

USI Insurance Services; Toledo (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

USI Insurance Services in the United States seeks an EB Account Executive to manage a highly complex employee benefits book, serve as the main service contact, and guide strategic decision-making. You will build trusted client relationships, support renewals, and drive account growth through proactive service and expertise.

Ideal candidates have 6+ years in employee benefits, a strong understanding of plan design and compliance, and licensed life and disability insurance or the ability to obtain

Qualifications

• 6+ years of experience in the employee benefits industry or a related marketplace.
• Bachelor’s degree preferred.
• Prior client service experience preferred.
• Strong, practical understanding of employee benefit plan design, funding arrangements, and compliance requirements.
• Active Life and Disability insurance license or ability to obtain within 4 months of employment.
• Proficient with Microsoft Office and internet-based applications.
• Exceptional communication, negotiation, and presentation skills.
• Ability to thoughtfully review complex information, exercise advanced professional judgment, and develop strategic client-focused solutions.
• Ability to prioritize multiple demands and manage deadlines in a fast-paced environment.
• Willingness to travel within the regional footprint and occasionally nationwide.

Responsibilities

• Manage a highly complex book of business with multiple funding arrangements, advanced contract structures, and customized plan designs.
• Serve as the primary liaison between clients and insurance carriers, providing proactive, personalized service.
• Provide advanced insurance and compliance expertise to clients and teams, including ERISA, COBRA, FMLA, Form 5500, and Health Care Reform.
• Lead client renewals, including utilization analysis and negotiation with carriers on terms and pricing.
• Anticipate client needs and develop proactive strategies to address business and benefit challenges.
• Represent client interests in internal account strategy discussions and coordinate engagement with technical resources.
• Champion client cross-selling initiatives and contribute to expansion and development of client accounts.
• Prepare and oversee client-facing deliverables, including agendas, reports, calendars, and analyses.
• Run and participate in client meetings, including on-site and virtual meetings.
• Participate in peer review of standard and complex deliverables to ensure quality.
• Develop employee communications for renewals, enrollment, and benefit changes and provide oversight.
• Develop and deliver training content for the Account Management team.
• Stay current on industry developments, regulatory changes, and emerging benefits trends.

Skills

Relationship management

Communication

Negotiation

Presentation skills

Strategic advisement

Microsoft Office

Industry knowledge: employee benefits

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

USI Insurance Services in the United States seeks an EB Account Executive to manage a highly complex employee benefits book, serve as the main service contact, and guide strategic decision-making. You will build trusted client relationships, support renewals, and drive account growth through proactive service and expertise.

Ideal candidates have 6+ years in employee benefits, a strong understanding of plan design and compliance, and licensed life and disability insurance or the ability to obtain