Strategic Employee Benefits Account Manager

Usi, Inc.; Buffalo (NY); In loco; USD 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Wellness program

College scholarships for dependents

Financial assistance programs

Descrizione del lavoro

USI is seeking an EB Account Manager to oversee employee benefits accounts, serve as the primary day-to-day contact, and deliver consultative guidance to ensure client satisfaction and compliance with industry standards.

You will manage a diverse client book, liaise with carriers, educate clients on regulatory matters, and drive program enhancements to optimize costs and outcomes. This role emphasizes relationship-building, strategic thinking, and cross-functional collaboration.

Competenze

• 2+ years in employee benefits or related marketplace.
• Strong understanding of benefit plan design, funding, and compliance.
• Active Life and Disability license or ability to obtain within 4 months.
• Proficiency with Microsoft Office and internet-based applications.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and collaboratively, balancing priorities.
• Detail-oriented with strong analytical abilities.

Mansioni

• Manage a book of business, primarily fully insured clients, with some self-insured plans.
• Serve as the main liaison between clients and insurance carriers, delivering proactive support.
• Educate and advise clients on ERISA, COBRA, FMLA, Form 5500, and Health Care Reform.
• Set up new group insurance contracts and oversee annual renewals.
• Implement and manage client programs such as wellness initiatives and pharmacy programs.
• Support marketing and placement of new benefit products, including quotes and client recommendations.
• Develop alternative strategies, plan modeling, and cost-reduction opportunities.
• Champion cross-selling and grow/retain client relationships.
• Coordinate and participate in client meetings, including on-site when needed.
• Develop employee communications for renewals and changes; resolve client issues.

Conoscenze

Client relationship management

Employee benefits knowledge

Communication skills

Regulatory compliance knowledge

Microsoft Office proficiency

Strumenti

MS Office

Descrizione del lavoro

USI is seeking an EB Account Manager to oversee employee benefits accounts, serve as the primary day-to-day contact, and deliver consultative guidance to ensure client satisfaction and compliance with industry standards.

You will manage a diverse client book, liaise with carriers, educate clients on regulatory matters, and drive program enhancements to optimize costs and outcomes. This role emphasizes relationship-building, strategic thinking, and cross-functional collaboration.