Senior Emergency Dispatcher & Communications Specialist

CLEMU Clemson University; Seneca (SC); On-site; USD 43,000 - 55,000; Full time

Job summary

Clemson University is seeking a dedicated emergency communications dispatcher to interpret information from telecommunication devices and relay it to Police, Fire, and EMS personnel on campus and the surrounding area.

The role requires handling fast-paced dispatch tasks, operating CAD and radio systems, and maintaining essential documentation while following university protocols. Training and certification within six months are expected.

Qualifications

• Minimum requirement: High School Diploma or GED.
• Preferred: Associates Degree, SLED NCIC and SCCJA Basic 911 Certification.

Responsibilities

• Dispatch Communications: answers emergency and non-emergency lines and records information in CAD, determines appropriate response and alerts units.
• Technical Skills: operate CAD, multi-line phone system, radio console, and keyboard typing.
• System Administration: uses NCIC and related systems, maintains records, adheres to Hit Confirmation messages and completes certifications within six months.
• Equipment Monitoring: watches CCTV and alarms, dispatches officers as needed and uses safety notification systems.
• Documentation: maintains facilities docs, processes work orders, issues passes, logs lost and found, and handles escort calls.

Education

High School Diploma or GED

Job description

Clemson University is seeking a dedicated emergency communications dispatcher to interpret information from telecommunication devices and relay it to Police, Fire, and EMS personnel on campus and the surrounding area.

The role requires handling fast-paced dispatch tasks, operating CAD and radio systems, and maintaining essential documentation while following university protocols. Training and certification within six months are expected.