Senior EKM Strategy & Ops Leader - Remote

Lenovo; North Carolina; Remote; USD 155,000 - 175,000; Full time

Benefits offered by this job

Competitive salary

Bonus/commission potential

Comprehensive benefits package

Job summary

A leading global technology company is looking for a Sr Manager, Enterprise Knowledge Management (EKM) Strategy & Ops. This remote role involves developing EKM strategy and ensuring best practices across business units. Ideal candidates will have extensive experience in product operations and knowledge management, along with a bachelor's degree in a relevant field. The position offers a competitive salary ranging from $155,000 to $175,000, in addition to potential bonuses and commissions.

Qualifications

• 8+ years of experience leading global technical product operations.
• 4+ years experience managing Knowledge Management products.
• Strong understanding of AI readiness and data quality.

Responsibilities

• Cascade EKM strategy to teams ensuring consistent implementation.
• Oversee execution of EKM processes and methodologies.
• Facilitate rollout of corporate knowledge taxonomy framework.

Skills

Leadership in product operations

Knowledge Management expertise

Proactive mindset

Data-driven decision making

Content governance implementation

Bilingual proficiency (Mandarin and English)

Education

Bachelor’s Degree in Engineering, Computer Science, IT, or Data Science

Tools

Figma

Jira

Confluence

Excel

ServiceNow

Job description

A leading global technology company is looking for a Sr Manager, Enterprise Knowledge Management (EKM) Strategy & Ops. This remote role involves developing EKM strategy and ensuring best practices across business units. Ideal candidates will have extensive experience in product operations and knowledge management, along with a bachelor's degree in a relevant field. The position offers a competitive salary ranging from $155,000 to $175,000, in addition to potential bonuses and commissions.