Senior EI Staffing Lead - NYC Early Intervention

LITTLE MASTERS DEVELOPMENT CENTER L; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

Little Masters Development Center LLC in New York City is seeking an experienced Early Intervention Staffing Supervisor to oversee staffing and case placement for the EI program across Queens, Brooklyn, Bronx, Manhattan, and Staten Island.

The ideal candidate understands the NYC EI system, can work with therapists and providers, and moves quickly to ensure services start without delays; strong communication and organizational skills are essential in this fast-paced environment.

Qualifications

• NYC Early Intervention experience strongly preferred.
• Prior EI staffing, service coordination, provider relations, or case management is preferred.
• Strong knowledge of NYC five boroughs and provider coverage areas.
• Excellent communication and follow-up skills.
• Comfortable making a high volume of calls, texts, and emails to providers.
• Strong organizational and problem‑solving abilities.
• Ability to manage multiple urgent cases simultaneously.
• Supervisory or team‑lead experience preferred.
• Bilingual candidates are encouraged to apply.

Responsibilities

• Oversee and coordinate staffing of EI cases across all five boroughs.
• Recruit, communicate with, and maintain relationships with EI therapists and providers.
• Match providers to cases based on discipline, location, schedule, language, and family needs.
• Follow up on difficult-to-staff and outstanding cases.
• Maintain records of open, staffed, pending, and declined cases.
• Work with Service Coordinators, families, therapists, and internal staff.
• Monitor provider availability and maintain an active provider database.
• Ensure onboarding and credentialing for new providers.
• Track case assignments from referral through start of services.
• Identify staffing shortages by borough, discipline, language, and schedule; develop recruitment strategies.
• Supervise and support staffing team members and set daily priorities.
• Provide updates on open cases, staffing performance, and unresolved issues.
• Help ensure services begin quickly after authorization and assignment.

Skills

Staffing coordination

Provider relations

Case management

Bilingual preferred

Leadership

Education

Bachelor's degree in healthcare administration or related field

Tools

CRM software

Microsoft Excel

Job description

Little Masters Development Center LLC in New York City is seeking an experienced Early Intervention Staffing Supervisor to oversee staffing and case placement for the EI program across Queens, Brooklyn, Bronx, Manhattan, and Staten Island.

The ideal candidate understands the NYC EI system, can work with therapists and providers, and moves quickly to ensure services start without delays; strong communication and organizational skills are essential in this fast-paced environment.